OUT OF TOWN DELIVERIES
Thank you for scheduling your delivery with Strobler Home Furnishings.
Our goal is to deliver your furniture with first-class service. Here are a few guidelines to ensure a successful delivery:
-
All orders must be paid in full prior to delivery.
-
Your delivery team will contact you when they leave the store to give you a time frame for their arrival. Strobler requires at least a 72-hour notice of any changes/cancellations to your scheduled delivery and this DOES NOT include weekends. If you do not notify Strobler within this time, you will still be charged the delivery fee for your scheduled day. You will be charged an additional delivery fee when you reschedule.
-
The installation fee for a rug and rug pad is an additional $75.00 per rug, unless we are delivering an entire room with rug. If the room will be free and clear of other items, there is no additional rug installation fee.
-
Your area must be free and clear of obstructions. Please also clear hallways, stairways, and door openings that may potentially hinder the delivery process. Our delivery personnel are not responsible for moving or removing existing furniture from your home. There are several local charities you may contact to ensure removal of any unwanted items prior to delivery.
-
Please secure your pets.
-
Strobler will not return items that do not fit and/or are unable to be delivered to your intended space. If the designated space is not feasible for delivery, delivery will be made to an alternate accessible area. Customers are responsible for making sure items will fit and can be delivered to the intended space.
-
We are not insured to hang any merchandise on the walls or install any lighting fixtures. Please arrange for a handyman or electrician to take care of these needs.
Please make sure your order is perfect and accurate before the delivery team leaves your home.
If you have any questions, please contact Becky at 803-790-6300